H3C MSR1104-G GE WAN Branch Router
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Solutions
Enterprise Branch Router with Multi-WAN, Advanced Routing, Security & VPN
Overview
The H3C MSR1104-G is a Gigabit enterprise branch router designed for mid-size offices, retail stores, remote branches, and small industrial sites that require robust wired WAN connectivity, full IPv4/IPv6 routing, and enterprise-class VPN/security.
It is positioned above entry-level MSR610/MSR810 routers and below the MSR830 series, offering an excellent balance of performance, networking flexibility, and service richness at the branch edge.
As part of the MSR1100 family, it provides:
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Multi-WAN routing
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IPSec/GRE/L2TP VPN
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Stateful firewall & ACL
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SD-WAN readiness
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DPI (application identification)
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Full Comware feature set
Highlights
1. Flexible Multi-WAN Design
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Multiple Gigabit WAN/LAN interfaces
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Supports load balancing, WAN backup, policy routing
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Ideal for dual-ISP or multi-path routing scenarios
2. Enterprise Security & VPN
Supports:
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IPSec VPN
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GRE/mGRE
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L2TP
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SSL VPN (license dependent)
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Stateful firewall & DoS protection
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Application-aware policies based on DPI
3. SD-WAN Ready
Integrates with H3C AD-WAN controller for:
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Centralized orchestration
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SLA-based path selection
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Zero-touch provisioning (ZTP)
4. Designed for Enterprise Branch Offices
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Silent (fanless) design
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Compact desktop form factor
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Suitable for office desks or wiring cabinets
Recommended Accessories
| Accessory | Description |
|---|---|
| GE SFP Modules | For fiber uplink deployment |
| Cat6A Patch Cables | For high-performance LAN/WAN |
| Rack/Wall Mount Kit | For retail / office installation |
| Mini-UPS | Provides resilience during power fluctuations |
| USB Flash Drive | For auto-config via USB/ZTP |
Comparison with Similar Models
| Model | WAN Type | Performance Level | Best Use |
|---|---|---|---|
| MSR1104-G | GE copper/SFP | Medium | Standard wired enterprise branch |
| MSR1104-G-DSL-CAT6 | GE + DSL + LTE Cat6 | Medium-High | Branch needing DSL or LTE backup |
| MSR1008 | GE/SFP/10GE | High | Large branch / central office |
Specifications
| Parameter | Specification |
|---|---|
| Model | H3C MSR1104-G |
| Product Series | MSR1100 Enterprise Branch Router |
| WAN Ports | 1 × GE RJ45 WAN, 1 × GE SFP WAN |
| LAN Ports | 4 × GE RJ45 |
| Console | 1 × RJ45 |
| USB Port | 1 × USB 2.0 (file mgmt, ZTP) |
| CPU / Memory | 1 GB DRAM |
| Flash Storage | 256 MB |
| Routing Performance (IMIX) | Up to ~1 Gbps |
| Firewall | Stateful firewall, ACL, NAT, DoS protection |
| VPN Support | IPSec, GRE/mGRE, L2TP, SSL VPN (license-based), PKI/IKE |
| Advanced Routing | IPv4/IPv6, OSPF, OSPFv3, BGP, IS-IS, Static Routes, PBR |
| SD-WAN | Supported (AD-WAN controller) |
| QoS | Priority queuing, CAR/GTS, traffic shaping, DSCP mapping |
| Application Identification (DPI) | Supports >1000 application signatures |
| High Availability | Dual-ISP failover, load balancing, NQA/BFD probing |
| Management | Web, CLI, SSH, Telnet, SNMP, Syslog, RMON, ZTP |
| Dimensions (H × W × D) | 43.6 × 266 × 161 mm |
| Power Supply | External AC adapter 100-240 V |
| Power Consumption | ≤ 18 W |
| Operating Temperature | 0°C - 45°C |
| Humidity | 5% - 95% RH non-condensing |
More Details
Quality Certifications
Warranty
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Return Material Authorization (RMA) Process
Standard Warranty Policy
Original New Sealed Enterprise Hardware: 3 Years
Original New Sealed Consumer Devices: 1 Year
The Support Contacts
If your H3C products failed, you must contact your sales representative to verify product failure. If the problem still can't correct by remote support methods i.e. email or phone support, the RMA procedure will issue.
Frequently Questions and Answers
Refund Policy
At Network-switch.com, we aim to provide the best customer experience and ensure that your purchases meet your expectations. If for any reason you are not satisfied with your purchase, please read our return and refund policy below to understand your options.
Returns
You have the right to return products purchased from Network-switch.com under the following conditions:
- Eligibility for Return: Items can be returned within 30 days from the date of delivery, provided that the product is in its original condition, unused, and in the original packaging.
- Non-returnable Items: Certain items such as personalized or custom-made products, and items marked as non-returnable at the time of purchase, cannot be returned.
- Return Process: To initiate a return, please contact our customer support team at help@network-switch.com. You will be provided with instructions on how to return the product and obtain a return authorization number if necessary.
Refunds
- Refund Process: Once we receive your returned item and inspect it, we will process your refund to the original method of payment within 7 business days.
- Refund Conditions: Refunds will be issued for the purchase price of the item, excluding any shipping, handling, or other additional fees. If the product is returned damaged, used, or missing parts, a partial refund may be issued.
Exchanges
If you would prefer to exchange an item for a different size, color, or model, please follow the same return process. Once we receive the returned product, we will send the replacement at no additional charge, based on availability.
Shipping Costs
- Return Shipping Fees: You are responsible for paying the return shipping costs unless the item is defective, damaged, or incorrect.
- Refund for Shipping Costs: Shipping costs are non-refundable, except in the case of defective or incorrect items.
- Restocking Fees: You would be chagred about 30% of the product price when return the item, unless the item is defective, damaged, or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving the product. We will exchange once the return is received.
Contact Us
If you have any questions or concerns about returns or refunds, please contact us at:
Email: help@network-switch.com
Before returning any products, please contact us to explain the issues you are experiencing. In many cases, we can resolve the problem through technical support, and you won't need to return the product.
If there are irreparable defects in the device, you can return it to us for repair or replacement under our twelve-month warranty. Simply reach out to us, and we will provide you with a return code, our return address, and any additional instructions.
Please do not return any items without first contacting us. We will guide you through the process, including the appropriate shipping methods.