Shipping Methods
Q: How long will the shipping take?
A: After your products have been shipped, we would ship out your item within 3 business days, and it may take 2-3 business days to deliver them to you, usually totally cost around 7days.
Q: If I need a product urgently, can you provide expedited delivery?
A: We provide different shipping methods with different shipping time and prices. If you need a product urgently, you can choose those shipping methods that can provide the earliest delivery date.
Q: What shipping methods are supported?
A: The main shipping methods are UPS, DHL, and SeaFreight, if you could wait for more time, you could please contact our sales team for sea freight.
Q: Does Network-switch.com provide international shipping?
A: Yes, we do. We deliver to countries/regions worldwide, you could also check the estimated DHL fee here of our network hardwares.
Shipping Cost
Q: Is it possible to know the shipping cost before placing an order?
A: Yes, we use DHL as our default carrier for global shipping, so if you want to calculate your cost in advance, please check our calculator of DHL page or you could chat with us for more details of shipping and estimated custom duty.
Q: Will any tax or tariff be charged for my order?
A: Yes, all the orders would be charged the custom duty in advance when you place the order, you could see the total fee on your checkout page.
Customs & Clearance
Q: Will FS deal with the customs and tariffs?
A: No, we can provide DDP services to help you manage the customs and charge the tariffs in advance. You can contact your account manager for more details.
Q: How much will I be charged for the customs?
A: Customs policies vary from different countries and they will be affected by the product type, order value, etc. You could see the estimated custom duty on your checkout page.
Tracking
Q: How can I track my package after it is shipped?
A: Please use the tracking number to track your package here on our web.