H3C MSR810-EI Gigabit SMB Access Router

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Solutions
SMB / Small Branch Router with GE WAN, VPN, Firewall, and Easy Cloud Management
Overview
The H3C MSR810-EI is a compact SMB/branch router designed for small offices, retail stores, cafés, small clinics, service counters, and remote kiosks.
It provides essential enterprise-grade routing and security in an affordable, low-power device, including:
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Gigabit WAN access
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Multiple Gigabit LAN ports
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IPv4/IPv6 routing
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Basic VPN (IPSec/L2TP/GRE)
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Cloud-based management
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SMB firewall + NAT
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Fanless silent operation
This model is ideal for sites requiring secure Internet access, simple VPN connectivity, and centralized cloud management (Cloudnet / IMC) without the complexity of large enterprise routers.
Highlights
1. Compact SMB Router with Full GE Ports
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1× GE WAN
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Multiple GE LAN interfaces
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Supports VLAN segmentation for small offices
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Fanless & silent for office environments
2. Essential VPN & Security
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IPSec VPN
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L2TP & GRE
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ACL firewall, NAT, basic DoS protection
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Simple to deploy for small headquarters-branch connectivity
3. Full IPv4/IPv6 Routing
Supports:
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Static routing
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Basic dynamic routing (RIP)
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IPv6 dual-stack ready
4. Cloud Management
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Supports H3C Cloudnet / Oasis platform
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Zero-touch provisioning (ZTP)
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Remote monitoring and configuration
5. Ultra-Low Power, High Reliability
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Suitable for 24×7 store/retail operation
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Designed for limited-space environments
Recommended Accessories
| Accessory | Description |
|---|---|
| Cat6 patch cables | Simple WAN/LAN cabling |
| Small UPS | Prevents outages for POS / branch sites |
| Wall-mount kit | For retail or office installation |
| USB drive | For ZTP deployment |
Comparison with Similar Models
| Model | Performance | WAN Types | Usage |
|---|---|---|---|
| MSR810-EI | Entry-level | GE WAN | SMB / retail / kiosk |
| MSR610 | Higher SMB | GE + SFP | SMB with fiber backup |
| MSR1104 Series | Medium | GE + WiFi/4G/5G | Enterprise branch |
| MSR830 Series | High | GE + SFP | Large branch / department HQ |
Specifications
| Parameter | Specification |
|---|---|
| Model | H3C MSR810-EI |
| Series | MSR800 SMB Router Series |
| WAN Ports | 1 × GE RJ45 WAN |
| LAN Ports | Multiple GE RJ45 LAN |
| Console Port | 1 × RJ45 |
| USB Port | 1 × USB 2.0 |
| CPU | SMB-class routing processor |
| Memory | 256-512 MB (model dependent) |
| Flash | ~256 MB |
| Routing Performance | Suitable for SMB traffic loads |
| IPv4/IPv6 Support | Static routing, basic dynamic routing |
| Firewall | Stateful firewall, ACL, NAT/PAT |
| VPN | IPSec, GRE, L2TP |
| QoS | Basic QoS, bandwidth control, priority queuing |
| Cloud Management | Supports Cloudnet / IMC / ZTP |
| Management | CLI/Web/SSH/SNMP, Syslog |
| Power Consumption | Low-power design (< 10 W typical) |
| Operating Temperature | 0°C - 40°C |
| Humidity | 5% - 95% RH |
| Dimensions | Compact desktop chassis |
More Details
Quality Certifications
Warranty
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All items are ORIGINAL and GENUINE only.
Item conditions are "New Sealed". They are fully tested by H3CIE Certified Engineers.
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You can contact our customer service team to exchange or return any product that you bought from us.
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Return Material Authorization (RMA) Process
Standard Warranty Policy
Original New Sealed Enterprise Hardware: 3 Years
Original New Sealed Consumer Devices: 1 Year
The Support Contacts
If your H3C products failed, you must contact your sales representative to verify product failure. If the problem still can't correct by remote support methods i.e. email or phone support, the RMA procedure will issue.
Frequently Questions and Answers
Refund Policy
At Network-switch.com, we aim to provide the best customer experience and ensure that your purchases meet your expectations. If for any reason you are not satisfied with your purchase, please read our return and refund policy below to understand your options.
Returns
You have the right to return products purchased from Network-switch.com under the following conditions:
- Eligibility for Return: Items can be returned within 30 days from the date of delivery, provided that the product is in its original condition, unused, and in the original packaging.
- Non-returnable Items: Certain items such as personalized or custom-made products, and items marked as non-returnable at the time of purchase, cannot be returned.
- Return Process: To initiate a return, please contact our customer support team at help@network-switch.com. You will be provided with instructions on how to return the product and obtain a return authorization number if necessary.
Refunds
- Refund Process: Once we receive your returned item and inspect it, we will process your refund to the original method of payment within 7 business days.
- Refund Conditions: Refunds will be issued for the purchase price of the item, excluding any shipping, handling, or other additional fees. If the product is returned damaged, used, or missing parts, a partial refund may be issued.
Exchanges
If you would prefer to exchange an item for a different size, color, or model, please follow the same return process. Once we receive the returned product, we will send the replacement at no additional charge, based on availability.
Shipping Costs
- Return Shipping Fees: You are responsible for paying the return shipping costs unless the item is defective, damaged, or incorrect.
- Refund for Shipping Costs: Shipping costs are non-refundable, except in the case of defective or incorrect items.
- Restocking Fees: You would be chagred about 30% of the product price when return the item, unless the item is defective, damaged, or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving the product. We will exchange once the return is received.
Contact Us
If you have any questions or concerns about returns or refunds, please contact us at:
Email: help@network-switch.com
Before returning any products, please contact us to explain the issues you are experiencing. In many cases, we can resolve the problem through technical support, and you won't need to return the product.
If there are irreparable defects in the device, you can return it to us for repair or replacement under our twelve-month warranty. Simply reach out to us, and we will provide you with a return code, our return address, and any additional instructions.
Please do not return any items without first contacting us. We will guide you through the process, including the appropriate shipping methods.