Payment Methods
Q: Why is certain payment method not available?
A: Country does not support. What payment methods are available mostly depends on the country in the shipping address. Some methods might not be available to buyers from a certain country.
Please choose from the available methods at checkout to make payment.
Q: Can I change my payment method?
A: Yes, you ccould change your payment method anytime before the payment is successfully paid to network-switch.com.
Q: Are there additional fees if I pay by Credit/Debit Card?
A: Network-Switch.com won't charge any additional fees for payments by Credit / Debit cards. If you have been billed more than your Total Payment amount at checkout, please contact your card bank to figure out the problem firstly.
Q: How does FS protect my online payment?
A: Network-Switch.com does not store your payment details such as bank cards, credit cards or any other payment information. When you make a payment, the system will only send relevant payment information to the third-party payment platform or bank securely.
Q: What payment options does Network-Switch.com support?
A: FS supports various payment methods, including Paypal, credit card, bank transfer, etc. For more information, please visit Payment Methods.
Payment Status
Q: How do I know if my payment is successful?
A: Once the payment is received, you will receive an order confirmation email and you can also check the status under My orders.
Q: Why was my Credit/Debit Card refused?
A: If you can't check out with your credit/debit card, it may be due to transaction limits, card errors, unaccepted cards, or restrictions due to card misuse.
To find out why your card was refused in the first place, just contact your bank. They should be able to help. If the problem can't be solved in a short time, please try to pay again using a different card if you have one. Or, you chat with us to change to a different payment method.
Q: How to do if there is an unauthorized payment in my account?
A: Network-Switch.com won't actively debit the amount from your account. Please kindly confirm with your family members or colleagues, maybe one of them used your account or card for the purchase.
If they didn't, kindly call your bank to froze this payment and then talk with the bank for further help.
Q: Why do I need to verify my payment on my order?
A: Our system checks a random amount of orders to ensure that they were placed by an authorized user of the payment method selected. Please check your email and reply with the requested documents, we will not save your personal infomation.